🎧Remote Async Customer Support Jobs

Yes — customer support is one of the most accessible remote careers. Many companies train new hires from scratch and hire for empathy, patience and clear writing rather than a résumé. Async-first support is mostly email, chat and help-desk tickets, so strong written communication is the main skill to demonstrate.

Remote customer support roles in the US typically pay $18–$30 per hour (roughly $38,000–$60,000 per year), with technical support specialists and customer success managers earning $60,000–$110,000+. Each listing here links to the company's own posting with its range.

Usually just a reliable computer, a stable internet connection and a quiet space — async-first support runs on ticketing tools like Zendesk, Intercom and Help Scout rather than call-center phone systems. Some companies ship equipment or pay a home-office stipend; the job listing will say.

The ones here are. Every listing is synced from the careers page of a real async-first company, and applying always takes you to the company's own site — Working Async never asks for fees or handles applications. As a rule, any 'job' that asks you to pay for training or equipment upfront is a scam.

Less than you'd expect. Because async-first companies favor email and ticket support over live phone queues, coverage is spread across the timezones people already live in — many roles offer flexible scheduling or simply cover your own region's hours. Any shift expectations are stated in the listing.